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Psychological Safety at Work

Imagine this scenario. Your company launched A/B testing on a new product line and has decided to move forward with a plan. Being the analytical thinker, you noticed something wrong with the data just before its public debut. Do you arrange a Zoom meeting with your manager ASAP to point out the...

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10 Characteristics of a Servant Leader

While the pandemic upended the workplace as never before, it also taught organizations some valuable lessons. Leadership and its role in engaging employees came under the microscope. The 2021 Gallup State of the Workplace Report offers some compelling insights.

Nearly half of employees are...

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The 7 Types of Organizational Stress and How to Identify and Prevent Them

Merriam-Webster defines stress as “something that causes strong feelings of worry or anxiety.” That’s a gross understatement of what today’s workers have experienced in the last year due to the far-reaching impacts of COVID-19. The effects are profound. Consider these...

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Optimizing Team Dynamics

Some teams just have the flow. They deliver. People generally like them and they usually click with clients. Some of them see each other outside of work. You know the type. And you wonder - How come my team isn't like that? Why does it always seem like they’re all just biding...

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Leading Through Uncertainty

It might have been trendy to use the acronym VUCA around 10 years ago, but arguably it’s only recently that we’re truly living VUCA times. VUCA stands for volatile, uncertain, complex, and ambiguous and was first used in military organizations following 9/11 but was later adapted to...

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Why Small Talk Matters

The pandemic has changed the way we work, perhaps forever. Only in the next 5 to 10 years will we be able to fully map how and to what effect the workplace landscape has changed. While staff have scrambled to set up home offices and adapt to zoom meetings and other virtual parameters,...

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The Art of Professionalism

No matter where you work or in which industry, there’s always something that is expected of you, but nobody trains you in it, and it’s rarely spoken of. You’re just expected to know how to be professional.

You’re expected to have learned it on the job, in your first job,...

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How to Use Emotionally Intelligent Leadership

There are always personal differences in leadership style, but leadership, in general, has irrevocably evolved from its strict and detached past. It’s not just proficiency in your field that qualifies you to be a leader. That might have been the case at one time, but all...

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How to ask for help at work

Central to highly functioning teams is team members and leaders who make themselves available to help others. A culture of giving is an important one to generate for staff to thrive. As a team leader, you need to develop your capabilities to mentor, coach and nurture your staff, giving them the...

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How to fire someone on your team with empathy and compassion

So you’ve got a rock in the pit of your stomach. You know what needs to be done and it can’t be avoided any longer, for everyone’s sake. But how are you going to get through this?

 

It’s time to let someone go. But how do you do it with empathy and compassion? How do...

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What we can learn about psychological safety from Pixar

Unless you’ve been living under a rock, you, your kids or grandkids would have grown up with the movies, Toy Story, Finding Nemo, Inside Out and The Incredibles.

The studio behind all these hits, Pixar, has been heralded as a game changer in animation and in business, under...

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How to create empathetic teams

A study by Businessolver concluded that one out of three people would switch jobs for a more empathetic company. 40% would work longer hours for a more empathetic employer and a whopping 60% would even take a pay cut to be in a workplace wi greater empathy!

 

Employees value...

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