Imagine this scenario. Your company launched A/B testing on a new product line and has decided to move forward with a plan. Being the analytical thinker, you noticed something wrong with the data just before its public debut. Do you arrange a Zoom meeting with your manager ASAP to point out the...

The workplace has an employee-employer relationship problem. And it’s starting to show in the numbers. A mere 13% of employees say they are fully satisfied with their jobs. Less than 20% are wholly engaged at work. Even more disturbing is that only 60% feel they understand what’s...

Some teams just have the flow. They deliver. People generally like them and they usually click with clients. Some of them see each other outside of work. You know the type. And you wonder - How come my team isn't like that? Why does it always seem like they’re all just biding...

It might have been trendy to use the acronym VUCA around 10 years ago, but arguably it’s only recently that we’re truly living VUCA times. VUCA stands for volatile, uncertain, complex, and ambiguous and was first used in military organizations following 9/11 but was later adapted to...

The pandemic has changed the way we work, perhaps forever. Only in the next 5 to 10 years will we be able to fully map how and to what effect the workplace landscape has changed. While staff have scrambled to set up home offices and adapt to zoom meetings and other virtual parameters,...

No matter where you work or in which industry, there’s always something that is expected of you, but nobody trains you in it, and it’s rarely spoken of. You’re just expected to know how to be professional.

You’re expected to have learned it on the job, in your first job,...

Conflict is unavoidable. Or is it?

Certainly, the goal for most organizations in 2021 with a range of organizational psychology tools at our disposal would be to avoid conflict as much as possible. Except avoid is not the right word. Rather, through selecting the right team, practicing empathy,...

There are always personal differences in leadership style, but leadership, in general, has irrevocably evolved from its strict and detached past. It’s not just proficiency in your field that qualifies you to be a leader. That might have been the case at one time, but all...

Back in 2013, Adam Grant published a seminal book called ‘Give and Take’. An organizational psychologist and one of Wharton’s top professors, Grant was already a New York Times best selling author when he penned ‘Give and Take’ which was named one of the best books...

It’s always a pleasure to celebrate wins with your team and praise them for a job well done. Positive feedback, which reinforces exemplary behavior is not often something team leaders have a problem with. Most team leaders understand the importance of affirmation and encouragement...

Central to highly functioning teams is team members and leaders who make themselves available to help others. A culture of giving is an important one to generate for staff to thrive. As a team leader, you need to develop your capabilities to mentor, coach and nurture your staff, giving them the...